FAQ

Shipping

Orders are processed within 1–2 business days and shipped via trusted carriers.  

Estimated delivery: 5–10 business days (US & Canada).

Returns

Please note that returns are generally not accepted. 

If you experience an issue with your order, please contact us and we will do our best to assist you.

Cancellations are only possible before the order enters processing.

Payments

We accept Visa, MasterCard, PayPal, Apple Pay, and Shopify Payments.

Contact

For assistance, please email alexchenhelp@gmail.com.